Store Policy

 Shipping Policy

By placing an order through this website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

Once you place your order, it can take up to 3-5 business days (excluding weekends) to ship out.  Shipping takes 3-5 business day but varies due to COVID-19 and Holidays. International orders take up to 1-3 weeks. Tracking numbers will be sent via email. Always double check your address before submitting your order. Contact me immediately if there is an error. 

Once your order has shipped, Oh Buttah is NOT responsible or liable for wrong addresses! Be sure to double check your address before checking out. If your order has already shipped contact the shipping provider you selected at checkout.

Orders that are sent back due to incorrect delivery addresses will be charged a $10 reship fee. ​


Return & Exchange Policy

If you would like to cancel your order, contact me within a 24-hr window. We DO NOT issue exchanges or refunds due to sanitary reasons. ALL SALES ARE FINAL! If for any reasons, there is an issue with your body care products do not hesitate to contact us via email

 Q: When are orders shipped? 

A: Orders can take up to 3-5 business day to ship out and 1-3 business days to ship to you. Due to COVID-19 or the Holidays you may experience delays. Please remain patient.


Q: What happens if my package is lost?

A: Contact UPS and file a claim. Each package comes with $100 insurance.


Q: My package is damaged.

 A: Immediately take a picture of the damaged goods. Email


Q: My package is delayed.

A: Oh, Buttah is not responsible for any packages that are late/delayed. Please contact UPS for more information. 

Call: 1-800-742-5877


Q: How do I get in contact? 

A: You can email at anytime. Please allow 24-72 hours to receive a response.